Shopping Cart Systems - Part 3
Here's the third and final part of the article by Tom Antion with 9 more questions to ask when you're considering a shopping cart system.
Shopping Cart Systems - Part 1
Shopping Cart Systems - Part 2
22 Questions to Ask When Buying a Shopping Cart System (Part 3)
by Tom Antion
14. Does it have broadcast e-mail capability? Good shopping cart systems are able to manipulate your customer database instantly and send e-mails to any segment or sub-segment of your clients and handle unlimited e-mail magazines. Again, in the old days I would have to be genius enough to pick out segments of the database, export them to a file, import them into a mail program and then an hour later send the darn e-mail. Now this is all done in a few seconds.
15. Does it have mail merge capability? The e-mails sent are personalized to the recipients in any number of ways. Their names can be popped in to the subject line and in various portions of the body of the e-mail. You can merge "what they bought," "when they bought," "where they live" or just about anything that will make them feel the e-mail was just for them. Virtually all studies show that mail merge gets a much higher response than plain broadcast e-mail.









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