Following is a guest post by best-selling author Karen Leland. Her new book Time Management In An Instant: 60 Ways to Make the Most of Your Day launches this week. Email management is a source of frustration and topic of discussion with so many of my colleagues and clients so I figured to get tips from a time management pro!
Five Easy Steps to E-mail Organization
by Karen Leland
#1. File by client name. If your work is account based, with lots of different clients, it makes sense to set up a folder for each customer; for example: Client A, B, C and D. However, if you have several hundred clients to keep tabs on, create general folders that divide the clients into broader categories; for example: Engineering clients, retail clients, banking clients, healthcare clients etc.
#3. File by project. Some people prefer a project-based filing system, in which folders are created for each of the major projects you are working on. For example: New web site, quarterly sales, annual picnic, family reunion etc.
Within each folder, subfolders can be created to store messages that relate to one area of the project; for example, under the project “new web site,” you might have the following subfolders: Design, ideas, notes, input, management and webmaster.
#4. Take advantage of automated filing. Microsoft Outlook, Entourage and Apple Mail have features for automatically assigning e-mails — from specific senders or about certain subjects — to pre-assigned folders. E-mails then show up in your main inbox list, but are also filed under their specified topic.
#5. Finally, when new e-mails come in, don’t let them linger in your mailbox, hoping they will read themselves. For every incoming message you have, take at least one of the following four actions:
•Reply immediately whenever possibleWarning! Don’t fall into the trap of using “ignore” as an option for dealing with incoming messages. Anything you are trying to ignore becomes a loose end and a big energy drain.
•Delete the message
•Forward when appropriate
•File the message in the appropriate folder
Karen Leland and Keith Bailey are the bestselling authors of six books including Time Management In An Instant: 60 Ways to Make the Most of Your Day. They are the co-founders of Sterling Consulting Group, which helps organizations and individuals learn how to fight distraction and find their focus in a wired world. For more information please contact: kleland@scgtraining.com



