Last night, after salad at Sammy's Pizza, the Hubby and I checked out the latest smart phones at the AT&T store. I don't know how those young sales guys manage to keep all the different models and features straight.
There are a ton of different phones - Blackberry, Palm Treo, plus the iPhone - to choose from. All with great things like GPS location services and wireless connections. We liked the Blackberry Pearl, but haven't decided to switch yet.
What was different about this visit to a retail store was that the salesman ended our visit with his card and a website:
"Check out the comparison reviews on www.PhoneScoop.com," he said, and then explained how we could find forums on the Web and read negative comments about each phone!
Isn't that a great way to sell product? Tell people where they can find the good and bad feedback?
We're no strangers to forums or negative feedback, it was just the first time I heard a salesperson encourage customers to investigate like that. Maybe I don't spend enough time in retail shops, but it looks like they're evolving to use Internet marketing as well.
BTW, PhoneScoop.com is a great shopping site for mobile phones!